Privacy Policy

Welcome to Tailor Direct London. This Privacy Policy describes how we collect, use, and disclose personal information when you use our website and services.

1. Information We Collect

  • We may collect personal information such as your name, email address, phone number, and address when you voluntarily provide it to us.

2. Use of Information

  • We use the information we collect to provide and improve our services, respond to inquiries, and communicate with you about your orders and accounts.

3. Information Sharing

  • We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.

4. Cookies

  • We use cookies to collect information about how you interact with our website and to remember your preferences. You can choose to accept or decline cookies through your browser settings.

5. Security

  • We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

6. Third-Party Links

  • Our website may contain links to third-party websites. We have no control over the content and privacy practices of these websites and encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

  • Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

8. Changes to the Privacy Policy

  • Tailor Direct London reserves the right, at its sole discretion, to modify or replace this Privacy Policy at any time. Continued use of the website after any such changes shall constitute your consent to such changes.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at info@tailordirect.co.uk.

Frequently Asked Questions​

Tailor Direct London specializes in bespoke tailoring, alterations, and made-to-measure garments. Our services include customizing clothing to fit individual preferences and body shapes.

Tailor Direct London has been providing expert tailoring services since 1998. With over two decades of experience, we are committed to delivering high-quality garments and exceptional customer service.

Scheduling an appointment with Tailor Direct London is easy and convenient. Simply visit our online booking portal at appointment booking link and follow the prompts to select your desired service, date, and time. If you have any questions or need assistance, feel free to contact us directly, and our team will be happy to assist you.

Bespoke tailoring refers to the creation of custom-made clothing from scratch, tailored specifically to the individual's measurements, style preferences, and requirements.

While both bespoke tailoring and made-to-measure garments involve customization, bespoke tailoring offers a higher level of personalization, with garments individually crafted from start to finish, whereas made-to-measure garments are based on pre-existing patterns adjusted to fit the customer's measurements.

The time required to complete a bespoke garment varies depending on the complexity of the design and the workload at the time of the order. Typically, it takes several weeks to complete a bespoke garment, including multiple fittings to ensure the perfect fit.

Yes, Tailor Direct London provides expert alterations for ready-to-wear clothing. Our skilled tailors can make adjustments to ensure that your clothing fits perfectly and flatters your figure.

We offer a wide range of alterations, including hemming, adjusting waistlines, tapering, shortening or lengthening sleeves, and more. Our experienced tailors can accommodate various clothing items, including trousers, jackets, skirts, dresses, shirts, and coats.

Yes, you can choose from our extensive selection of high-quality fabrics for your bespoke garment. We offer a range of materials, including wool, silk, cotton, linen, and blends, to suit your preferences and needs.

To schedule a consultation with Tailor Direct London, you can Book appointment Online, contact us via phone at 02036336389 or email at info@tailordirect.co.uk. Alternatively, you can visit our studio at Studio 7, 3rd Floor, 26 Kingly Street, London, W1B 5QD.

We accept various payment methods, including cash, credit/debit cards, and bank transfers. Payment details will be discussed and confirmed during your consultation or fitting appointment.

The alteration process begins with a consultation with one of our skilled tailors, who will assess your garment and discuss your requirements. Once the alterations are agreed upon, our team will carefully adjust the garment to achieve the desired fit and style.

Yes, Tailor Direct London provides expert bridal alterations to ensure that your wedding dress fits perfectly for your special day. Our experienced tailors can make adjustments to the gown, including hemming, taking in or letting out seams, and adding or removing embellishments.

Yes, you are welcome to bring your own fabric for alterations or bespoke garments. Our team will work with you to ensure that your chosen fabric is suitable for the desired style and fit of your garment.

Yes, Tailor Direct London offers competitive rates for group orders, including uniform services for businesses, organizations, and groups. Please contact us to discuss your specific requirements and to receive a personalized quote.

Tailor Direct London distinguishes itself through its commitment to quality craftsmanship, attention to detail, and personalized service. With over two decades of experience, we strive to exceed our customers' expectations and deliver exceptional garments tailored to their individual needs.

Yes, Tailor Direct London offers rush services for urgent alterations, subject to availability. Please inform us of your timeframe when scheduling your appointment, and we will do our best to accommodate your request.

Yes, Tailor Direct London offers virtual consultations and fittings for customers who are unable to visit our studio in person. Please contact us to arrange a virtual appointment and discuss your specific requirements.

Tailor Direct London is committed to customer satisfaction and takes pride in providing exceptional service at every stage of the tailoring process. We listen to our customers' needs, communicate transparently, and strive to deliver garments that exceed expectations.

Yes, Tailor Direct London offers expert advice on garment care and maintenance to help prolong the life of your clothing. Our team can provide recommendations on washing, ironing, storing, and other care tips tailored to the specific fabrics and styles of your garments.
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