Terms and Conditions

Welcome to Tailor Direct London. These terms and conditions outline the rules and regulations for the use of our website and services.

1. Agreement to Terms

By accessing this website, you agree to be bound by these terms and conditions. If you disagree with any part of these terms and conditions, you may not access the website.

2. Use of Services

  • The content of this website is for your general information and use only.
  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by Tailor Direct London.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

3. Privacy Policy

  • Your use of our website is also subject to our Privacy Policy. Please review our Privacy Policy, which governs the manner in which we collect, use, maintain, and disclose information collected from users.

4. Intellectual Property Rights

  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • You are granted a limited license only, subject to the restrictions provided in these terms, for purposes of viewing the material contained on this website.

5. Limitation of Liability

  • In no event shall Tailor Direct London, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

6. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

7. Changes to Terms

  • Tailor Direct London reserves the right, at its sole discretion, to modify or replace these terms and conditions at any time. Continued use of the website after any such changes shall constitute your consent to such changes.

8. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at info@tailordirect.co.uk

Frequently Asked Questions​

Tailor Direct London specializes in bespoke tailoring, alterations, and made-to-measure garments. Our services include customizing clothing to fit individual preferences and body shapes.

Tailor Direct London has been providing expert tailoring services since 1998. With over two decades of experience, we are committed to delivering high-quality garments and exceptional customer service.

Scheduling an appointment with Tailor Direct London is easy and convenient. Simply visit our online booking portal at appointment booking link and follow the prompts to select your desired service, date, and time. If you have any questions or need assistance, feel free to contact us directly, and our team will be happy to assist you.

Bespoke tailoring refers to the creation of custom-made clothing from scratch, tailored specifically to the individual's measurements, style preferences, and requirements.

While both bespoke tailoring and made-to-measure garments involve customization, bespoke tailoring offers a higher level of personalization, with garments individually crafted from start to finish, whereas made-to-measure garments are based on pre-existing patterns adjusted to fit the customer's measurements.

The time required to complete a bespoke garment varies depending on the complexity of the design and the workload at the time of the order. Typically, it takes several weeks to complete a bespoke garment, including multiple fittings to ensure the perfect fit.

Yes, Tailor Direct London provides expert alterations for ready-to-wear clothing. Our skilled tailors can make adjustments to ensure that your clothing fits perfectly and flatters your figure.

We offer a wide range of alterations, including hemming, adjusting waistlines, tapering, shortening or lengthening sleeves, and more. Our experienced tailors can accommodate various clothing items, including trousers, jackets, skirts, dresses, shirts, and coats.

Yes, you can choose from our extensive selection of high-quality fabrics for your bespoke garment. We offer a range of materials, including wool, silk, cotton, linen, and blends, to suit your preferences and needs.

To schedule a consultation with Tailor Direct London, you can Book appointment Online, contact us via phone at 02036336389 or email at info@tailordirect.co.uk. Alternatively, you can visit our studio at Studio 7, 3rd Floor, 26 Kingly Street, London, W1B 5QD.

We accept various payment methods, including cash, credit/debit cards, and bank transfers. Payment details will be discussed and confirmed during your consultation or fitting appointment.

The alteration process begins with a consultation with one of our skilled tailors, who will assess your garment and discuss your requirements. Once the alterations are agreed upon, our team will carefully adjust the garment to achieve the desired fit and style.

Yes, Tailor Direct London provides expert bridal alterations to ensure that your wedding dress fits perfectly for your special day. Our experienced tailors can make adjustments to the gown, including hemming, taking in or letting out seams, and adding or removing embellishments.

Yes, you are welcome to bring your own fabric for alterations or bespoke garments. Our team will work with you to ensure that your chosen fabric is suitable for the desired style and fit of your garment.

Yes, Tailor Direct London offers competitive rates for group orders, including uniform services for businesses, organizations, and groups. Please contact us to discuss your specific requirements and to receive a personalized quote.

Tailor Direct London distinguishes itself through its commitment to quality craftsmanship, attention to detail, and personalized service. With over two decades of experience, we strive to exceed our customers' expectations and deliver exceptional garments tailored to their individual needs.

Yes, Tailor Direct London offers rush services for urgent alterations, subject to availability. Please inform us of your timeframe when scheduling your appointment, and we will do our best to accommodate your request.

Yes, Tailor Direct London offers virtual consultations and fittings for customers who are unable to visit our studio in person. Please contact us to arrange a virtual appointment and discuss your specific requirements.

Tailor Direct London is committed to customer satisfaction and takes pride in providing exceptional service at every stage of the tailoring process. We listen to our customers' needs, communicate transparently, and strive to deliver garments that exceed expectations.

Yes, Tailor Direct London offers expert advice on garment care and maintenance to help prolong the life of your clothing. Our team can provide recommendations on washing, ironing, storing, and other care tips tailored to the specific fabrics and styles of your garments.
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